Terms of Service
Effective Immediately
Welcome to The Team Around You (TTAY). By using the platform, you agree to the following simple terms designed to keep things fair and clear for everyone involved.
1. What TTAY Does
TTAY connects you with experienced music industry experts. These experts are not employees or agents of TTAY, and any decisions or actions you take based on their advice are your responsibility.
2. Booking & Payments
All sessions must be paid for in advance.If you cancel more than 48 hours before your scheduled session, you’ll get a full refund. If you cancel within 48 hours, a refund is at the expert’s discretion—TTAY won’t automatically issue one.
3. Expert Sessions
Experts on TTAY offer real-world experience and guidance. While they’re here to help, outcomes aren’t guaranteed, and every artist's journey is unique.
4. Disputes
If a session doesn’t take place as planned and it was not your fault, TTAY may refund you at its discretion. However, TTAY doesn’t mediate disputes—experts and artists are expected to resolve issues directly where possible.
5. Platform Fees
The price you pay includes a small TTAY service fee. This fee helps us run the platform, manage bookings, and keep improving your experience.
6. Session Preparation
You’re responsible for coming prepared to your session (with questions, music links, goals, etc.). TTAY will continue to develop and share helpful tools and resources to support this process.
7. Updates to These Terms
As TTAY grows, we may need to update these terms. You’ll always get at least 30 days' notice, and continued use of the platform means you accept the updated version.
8. Support
If you need help with booking, payment, or using the platform, TTAY is here to support you. We don’t provide legal or creative advice but will always try to help with technical or practical questions.
By using TTAY, you're agreeing to these terms. We're here to support your journey and are excited to be part of your team.